Cindy is an ARIAS-US certified arbitrator, mediator, expert witness and insurance/trial consultant with 35+ years of insurance and reinsurance experience. From private practitioner to C-suite executive, Cindy has extensive insurance coverage and claims resolution experience globally, handling and managing complex and multi-jurisdictional litigation and disputes of all forms, including arbitrations, mediations, bad faith litigation, and commercial and personal lines disputes in all P&C lines of business.

Fresh off her roles at AIG as Chief Claims Officer, North America, General Insurance, and as Chairperson of the ARIAS-US Board of Directors, Cindy has exceptional leadership and management skills as well as a proven track record in business development, customer service, trial strategy, risk management and crisis communication. She is well known and respected in the insurance and reinsurance industry, and is often a featured speaker at industry gatherings.

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Most important, however, is what Cindy stands for -- integrity, reliability and trust.  Cindy is known for saying what she means and doing what she says she will do; for communicating honestly, directly and respectfully; and for her consistent commitment to principles of fairness, transparency and authenticity.  She prides herself on demonstrating strong leadership, having a sense of humor and perspective, and being a good mentor to rising professionals making their way in the world of insurance and dispute resolution.